Thank you for shopping with me. I take pride in the quality and uniqueness of the artwork I offer. Understanding that purchasing art is a significant decision, I have outlined my return and refund policy to ensure a transparent and satisfactory experience for all customers.

1. Return Eligibility

• Time Frame: Returns must be initiated within 14 days of receiving your order.

• Condition: Items must be returned in their original condition and packaging.

• Exclusions: Customized or personalized items are not eligible for return, as they are created to specific requirements.

2. Return Process

• Initiating a Return: To begin the return process, please contact us at sylgaro@aol.com with your order number and reason for return.

• Approval and Instructions: We will review your request and, upon approval, provide instructions for returning the item.

• Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not liable for items lost or damaged in transit.

3. Refunds

• Inspection: Upon receiving the returned item, we will inspect it to ensure it meets our return criteria.

• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

• Partial Refunds: In cases where items are not in their original condition, are damaged, or have missing parts for reasons not due to our error, a partial refund may be granted.

4. Cancellations

• Time Frame: Order cancellations are only possible within 24 hours of order placement.

• Custom Orders: Custom orders cannot be canceled once production has commenced.

5. Customer Service

Your satisfaction is paramount to us. For any questions or concerns regarding your order, please contact our customer service team at [contact information].